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Ordering Questions

5 articles


I was charged tax and I'm a business. Can you refund the tax I paid on the last order?

No. Tax exemptions must be in place prior to the order being processed.

Get Your Tax Exemption

If you have a tax exemption certificate through your State Department of Revenue, please go to this link to sign up for Avalara, and submit from there:. Avalara CertExpress. Please allow 1-2 business days for Avalara to process your documents, and th

Why won't my promo code work?

Promo codes can only be used once per customer. Promo codes cannot be used in combination with other sales, events, or codes.

How do I use the points on my to get a discount?

Members earn a point for every dollar they spend. 100 points equals $1. (Please remember that to earn these points, you must be signed into your account every time you checkout.) How do you apply them at checkout to get those great deals?. To see how

How do I make an account on

It's easy, and free!. Follow these steps to set up your account:. 1. On, click the dropdown menu that reads “My Account.” From here, you’ll be able to either sign in to your existing account or create a new one. 2. Add your first a