Shipping & Tracking
Where is this shipping from?
We have two warehouses (WA & PA). Typically, your items will ship from the closest warehouse it is in stock in. (Also please note the lead times or if the product is being drop shipped)
Where’s the rest of my stuff?
An email should have been sent to you, with details showing which warehouse the items are shipping from. If you have a bunch of goodies on the way to you, it's possible the shipment has been split up depending on stock availability at each location.
I think there are items missing from my order.
It's possible that your order is shipping from more than one location. An email is sent each time a part of your order has shipped. If the item that's missing was not listed on the shipping confirmation email it is likely coming separately. You can u
Who is eligible for will call and curbside pickup?
Washington residents within 100 miles of our Headquarters in Vancouver are able to set an order for will-call or curbside pick-up as long as items are available and stocked in Washington. Pennsylvania residents within 100 miles of our warehouse in Li
What should I do if I sent my order to the wrong address?
Please notify us as soon as you see the mistake. You can reach us via email at [email protected], chat with us online, or call us at (Inside) US 360-576-7188) (Toll Free) 800-314-6390. Once the order is shipped, we can no longer make adjustments wit
Are you able to ship internationally?
Our ability to ship our products around the world is limited. Here are our limitations:. Not all our products can be shipped outside of the USA. The products that are available are: Riley Hopkins presses, Green Galaxy inks and emulsions, Sgreen chemi