Returns & Replacements
Order Inspection Policy
Due to the nature of the screen printing business, we realize that many times our customers are relying on our products and shipments to produce time-sensitive orders. The Ryonet shipping department has a + 98% shipment accuracy rating, but from time
What's the Return Policy?
If your order arrives damaged, please contact us as soon as possible so we can help resolve the issue. Phone: 800-314-6390 (outside the U.S.: 1-360-576-7188)Support: Submit an inquiry to our Support Team. Please keep all original packaging and, if po
What items cannot be returned?
Non-Returnable Items. The following items are not eligible for return or refund:. Return shipping costs are the responsibility of the customer unless:. In these situations, we'll work with you to arrange the appropriate resolution. If you're unsure w
How do I request a return?
If you'd like to request a return, please contact us within 30 days of receiving your order. Phone: 800-314-6390 (outside the U.S.: 360-576-7188)Support: Submit an inquiry to our Support Team. To help us process your request as quickly as possible, p
I don't want to screen print anymore (for multiple reasons) - do you buy back used equipment?
We understand that sometimes a product just isn't the right fit and we're here to help you explore your options. Before making a decision, we encourage you to reach out to our team. If you're having trouble with your equipment or have questions about