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Returns & Replacements

8 articles

Articles

Order Inspection Policy

Due to the nature of the screen printing business, we realize that many times our customers are relying on our products and shipments to produce time sensitive orders. The Ryonet shipping department has a + 98% shipment accuracy rating, but from time

Return Policy

If your product was damaged during shipping please call: 1-800-314-6390 or send an inquiry to our Support Team. ScreenPrinting.com and Ryonet offer a 30 Day Limited Return Policy. This return policy applies to all of our products and equipment unless

Items that can not be returned

Returns are only accepted if a product has not been used, UNLESS authorized by a customer service representative. Return shipping charges are the responsibility of the customer. However, return shipping charges are not the responsibility of the custo

Restocking Fees

Due to processing, receiving and credit card fees a standard 20% restocking fee will be applied to all returns*. *Depending on the item, whether it has been used, the condition in which it is received, when the item was purchased, etc. this restockin

Need to request a return?

Please call or email us within 30 days of receiving your order:. Phone: 360-576-7188. Please send an inquiry to our Support Team

If you want to make a return: Please have this information ready

For Refunds, Replacements, or Exchanges

Once this information is received (covered in: If you want to make a return) we will issue you a return authorization number. This information will be emailed to you along with the address to send your items back to. If you do not receive our email w

I don't want to screen print anymore (for multiple reasons) - do you buy back used equipment?

If you have ordered a product (such as a screen printing kit) and start using it only to find out that it isn't for you, what do you do? First, please contact us if you have any questions that we could answer. Also, be sure to let us know the conditi